Embedded compliance, plus articulated and improved company culture and values

Wholesale Importer in Kitchenware Industry (family business/35 - 90+ staff): 3.5 year contract, 2 days a week.

I was brought in initially to implement the setting up of the HR function. I worked with the MD to develop the organisational structure and strategy, and employ, form and mentor a new Senior Leadership Team (Supply Chain, Sales, Marketing, Finance and IT).

We workshopped and brought to life the company culture and values with the involvement of and adoption by the whole company which provided a behavioural framework that guided everything relating to our people; from recruitment through management and exiting plus, included an increased focus on the quality of the customer experience. I employed and mentored a new HR Manager then exited the business which was then a much bigger and healthier organisation.

Outcomes: significantly accelerated growth in staff numbers from 35 – 100, the business attained > 40% revenue growth in 3 years and was then subsequently purchased by the overseas principal supplier, based on the successes achieved in the follwing 2 years.