A change for good - personal succession plan and organisational growth

Residential Facility for people with Disabilities (for profit family business/>50 staff/5 sites). I was brought in initially to assist with performance management challenges of team members, and to provide support for the new HR Manager.

Based on what I uncovered, I rapidly initiated and implemented a succession plan for the founder/owner, resulting in the appointment of a GM within 18 months, allowing the founder to move offsite, and into an arms length Director role after 18 years of working 24 x 7. This has provided her with the ability to focus on her health, her other passions and a new home, whilst allowing the organisation to grow further to the next level due to having access to the GM's additional skills and competencies.

I have ongoing engagement with the organisation providing mentoring to the GM and key management staff, whilst also supporting the Director in an advisory role.

The business has rapidly expanded to provide extra Respite Care & Day Programmes, with further expansion planned to meet the continuing need for more services for additional NDIS participants.